A thunderbolt controller has experienced a problem and cannot connect to devices. Expand the System Devices category.

A thunderbolt controller has experienced a problem and cannot connect to devices. so I installed latest Thunderbolt Secure Connect sp1331131. Expand the System Devices category. Jul 9, 2019 · Here was my Problem: After BIOS Update the USB and ethernet ports on the dock failed to work (again). I am having a problem with the Thunderbolt 4 controller when devices are connected during Post and cold boot to Windows. I think I don' have the Thunderbolt 3 chipset drivers on my laptop. I'm pretty sure I need to update the Thunderbolt Drivers & BIOS for my Jul 31, 2020 · But a fter much online research, I seemed to have stumbled upon a fix. After update and restart, the issue persists (exclamation mark still appears on the Thunderbolt(TM) Controller - 1137 device). Mar 30, 2023 · Remove legacy Thunderbolt™ 3 driver: Disconnect any Thunderbolt 3 devices from the computer. Feb 19, 2024 · Note: On most models, the Thunderbolt driver has been integrated into the Intel Chipset driver. I have not experienced a port malfunction since then. If it has a USB-C port but only supports USB, the Thunderbolt device won't work. My laptop works fine with thunderbolt3 devices (seems to be built-in to the usb4 driver). Uninstall Thunderbolt Software or Control Centre and go to Device Manager and uninstall Thunderbolt(TM) Controller Whilst in Device Manager uninstall Lenovo PM Device Restart Install n22ta14w. Use a certified Thunderbolt™ 3 cable. (On my system, a Dell Precision 5520 ( Alpine Ridge 2C 2015 ), the controller is not listed in the DeviceManger until rebooting with a connected device) Aug 17, 2022 · 6. Dec 27, 2020 · A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed. Confirm that your computer supports Thunderbolt. When faced with the “Thunderbolt is not showing attached devices” problem, you can try the several methods above. The Thunderbolt firmware update tool has to be run at least once in order to create the Registry entries that are needed for Dell Command | Utility to access the information. Apr 26, 2022 · I have the same problem with a 2022 Zephyrus M16 and a Plugable thunderbolt 4/usb 4 hub. Mar 14, 2024 · I'm using it with the pre-installed Windows OOB. The Device Manager indicates the devices are not functioning with a Jan 22, 2020 · Those don't have thunderbolt afaik and not in the affected list of machine. Next step was that TBT controller was not recognised by system and was not showing so update has stalled saying there is no BTB controller on my system. nͫٴiͤٴcͫٴeͤ੮Һ૯ ცɿ૭ ૭คעٴ == 13900KS / Z790 Hero 4 RAM/DIMM slot / 2x16GB Hynix A-die A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed. Connect to external monitors via USB Type-C Sep 25, 2022 · Error: "Thunderbolt controller has experienced an issue and cannot connect to devices or other computers until new firmware is installed" 0 issue with lenovo audio - windows 10 Mar 7, 2024 · I'm trying to connect a docking station to my laptop via Thunderbolt 3 to connect my monitors, but they aren't connecting. I have tried to update the firmware on the dock and it ran successfully same with the VGA Drivers. I don't see a Thunderbolt Controller in Device Manager. Install the latest Intel Graphics Driver and reboot your computer again. Other Thuderbolt ports may be functioning normally. Also the standalone thunderbolt firmware controller script tool which is provided on the support website failed. If the problem persists, please continue the next troubleshooting step. Ensure that the Thunderbolt BIOS settings match one of the following two options: PCIe and DisplayPort That’s why the devices always work in this case. with it Thunderebolt firmware upgrade is able to read the current Thunderbolt Control Version. Oct 8, 2024 · Some PCs do not ship with all the proper drivers installed to fully utilize USB Thunderbolt or may not have the Thunderbolt ports enabled by default in the BIOS. As the display cannot provide power Jul 16, 2023 · However, as explained in my first post, I do not see any information about the ThunderboltEX 4 card on the Thunderbolt Control Center app when I click on "About" - it shows the correct application version but the "controller driver version" has a weird "N/A" and there is no firmware version. The strange thing is that the Asus TUF F15 version 2021 has the controller driver directly supplied by asus but does not have it in version 2022. Last part of the puzzle is the Thunderbolt Control Center from Microsoft Store, version 1. When connecting a device to this port, the device is not detected. However, there are no confirmed cases. On my Lenovo Yoga (C940 Model) I can toggle how the top row of the keboard works through the Lenovo Vantage Software, as pictured: But to achieve this, every time I have to open the software and then Apr 18, 2024 · Step 2: Uninstall Thunderbolt(TM) Controller from Device Manager. For the list of Thunderbolt 3 enabled models, please refer to the following Asus article. After installing the driver, please restart the computer and then try to connect to Thunderbolt device. That says Controller Driver is not found. At this point I am confused whether or not I have done this - I only see "Intel Thunderbolt Driver" -as mentioned above- on the HP driver list for my Sep 28, 2021 · Q&A for computer enthusiasts and power users. I did not see those lines in any obvious way presented to me when running fwupdmgr before I proceeded to --force. Was it so you need to install first Thunderbolt Controller Driver before you can update Thunderbolt Firmware? I can connect to TB16 Jabra USB headset Aug 7, 2020 · This morning, after booting my computer from being on sleep, my screen opened up to an alarming message saying "A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed" (attached screenshot). Jul 26, 2023 · They also report that the laptop has a problem with the Thundebolt ports so it has the usb 4 driver but without a controller because of this in the chipset scheme. Go to Advanced > Devices > Onboard Devices. Also thunderbolt controller is missing in device manager (no such devices in "System Devices", dont's see any unknown devices either). Dec 24, 2019 · To be clear, "hotplug" or PnP should work fine on Thunderbolt systems that are fully Thunderbolt compliant. But when i go into the thunderbolt control app, the about page shows blank for the thunderbolt driver. If you plug in a USB device it will not show up in the Thunderbolt Control Centre because it is not Thunderbolt. I tried connecting my TB4 Docks and they don't get detected as TB Jun 15, 2021 · The Thunderbolt controller driver is displayed on Dell Command | Update and SupportAssist even though the system does not support the Thunderbolt controller. exe and n3aku12w. The Device Manager indicates the devices are not functioning with a Jan 24, 2020 · Based on Lenovo's statement, any other Thunderbolt 3 devices on the same firmware and controller would likely exhibit similar symptoms. And I have found a discussion related to problems about Thunderbolt™ 3 controller: Why have a crippled JHL6240 Thunderbolt 3 port in the GL502VM. Mar 22, 2021 · I have tried it both unplugged from the docking station and plugged into the docking station, and have made sure to enable the Thunderbolt Service in Services so it's running when I apply the update and it has made zero difference. No video when connecting the NUC to a display via the Thunderbolt port. Feb 19, 2024 · Bottom Line. If not, follow these steps to download the driver and enable the Thunderbolt ports: Apr 7, 2023 · The NI PXIe-8301 Thunderbolt remote controller relies upon PCI Express as implemented by Thunderbolt, which does not support transmission of I/O Space transactions. Lenovo Support was not much help. Oct 9, 2024 · The Thunderbolt firmware is not visible to the computer through Dell Command | Update. I then followed one of the other posts here. Thunderbolt Control Center shows my dock and the option to "Always Connect". Aug 24, 2020 · " A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed. Oct 20, 2021 · I have an Apple Thunderbolt Display at my desk, which I currently use with a Thunderbolt 2 to Thunderbolt 3 adapter to connect to a newer MacBook Pro via USB-C. If you own a second cable, test both to rule out any problems with the cable. I am not sure whether this problem is related to thunderbolt, because my other computer X13 is not installed with thunderbolt software, But everything works fine. As soon as I launched the app, it saw my Lenovo dock but it said it was not connected. 0. I've looked under USB devices, Software Components, System and it isn't there. 34. As a result, functionality of cards that rely on I/O space will not function when connected to the host via the PXIe-8301. Check that the Thunderbolt Controller is enabled. Rumors, news, devices, products, help and support for all things related. This issue occurs on the following systems: Dell Precision Mobile Workstation 7510; Dell Precision Mobile Workstation 7710; Dell Precision Mobile Workstation 3510; Precision 3520; Latitude Nov 20, 2022 · I have a MSI Stealth GS66 12UGS laptop and I encountered a problem regarding the Thunderbolt port. Feb 11, 2022 · The Startech adapter that I am currently trying says before it will work, I have to update the Thunderbolt software, Thunderbolt controller NVM firmware, and the Thunderbolt controller drivers. Jan 16, 2020 · Error: "Thunderbolt controller has experienced an issue and cannot connect to devices or other computers until new firmware is installed" 2 How to get an HP Elitebook 840 G4 on a Universal USB-C dock to be Thunderbolt compatible? Once the Thunderbolt port is in this state, it no longer recognizes any attached device. 80. Press Windows Key + X, then click Device manager. exe. Figure 2: Locate Thunderbolt(TM) Controller under System Devices in Device Manager Apr 24, 2022 · I’m extremely frustrated, here’s my situation I have a old pc and a new pc I just built, my old pc has Thunderbolt support trough an external card you can install and it will let you connect Thunderbolt bolt 3 with a usb c adaptor just fine, I usually connect an Apollo twin Mkii Thunderbolt to the usb c hub on my old pc with thE heLP OF A Feb 7, 2018 · Starting Thunderbolt application if controller is up Adding task to task scheduler Add task Start Thunderbolt application on login if service is up to task scheduale failed, exception: The system cannot find the file specified. Aug 19, 2024 · What are some of the common Thunderbolt problems and how can I fix them? 1. I clicked on that, told it to "Always Connect" and voilà, everything started working. Install the latest Intel Thunderbolt Controller Driver and reboot your computer again. Removed both batteries, hold power button for 30 seconds to discharge - I did this like 5 times, then plugged AC cable and started computer. that's strange. Click on View from the application menu bar, and click the option Show hidden devices. On my Lenovo Yoga (C940 Model) I can toggle how the top row of the keboard works through the Lenovo Vantage Software, as pictured: But to achieve this, every time I have to open the software and then Ask any questions about Windows and get help here! For issues unrelated to Windows, use r/TechSupport If it was working before using regular USB-C, then it is not going to work as a Thunderbolt device. Failed to detect Thunderbolt controller version. My motherboard is a MSI MAG Z690 TOMAHAWK WIFI DDR5 and the PCIE thunderbolt card I am using is an MSI PRO SERIES THUNDERBOLTM4 8K. 1193. So, basically I have to restart twice which is unacceptable. " / "Kommunikation mit dem Gerät nicht möglich. ===== Disclaimer: r/Thunderbolt subreddit is not endorsed, directly affiliated with, maintained, authorized, or sponsored by Intel Corporation or any Dec 24, 2021 · Q&A for computer enthusiasts and power users. It is ignored. lenovo. I even installed the thunderbolt app from the store. Plug in Thunderbolt 3 / USB-C device. Connecting your Thunderbolt 3 device for the first time When you first connect a Thunderbolt 3 device to a Windows PC that supports Thunderbolt 3, you may see a prompt requesting to authenticate the Also, there are no settings in BIOS that even mention Thunderbolt (again, most machines have something pertaining to Thunderbolt here). Try one that's 60 cm or shorter. Apr 12, 2020 · The problem is, that my HP Elite Thunderbolt 3 doesn't work anymore. Sep 16, 2019 · DO NOT FORCE UPDATE Thunderbolt Controller. The problem persists whether I have Thunderbolt Support activated on my MB or not. The dock firmware updater failed to read the fw version of the Thunderbolt controller and refused to start the updates because of this. There is no TB driver available on the manufacturer's website for Windows 11, however there is one for Windows 10. Sep 6, 2018 · The problem I have with this software is that it requires admin rights for some odd reason, at least on our Thinkpad Carbon X1s, we set all of our devices and users for least access, which means only higher up IT staff get local admin, thus the people who use these Thunderbolt equipped devices, can't use Thunderbolt devices. Whilst (not possessing any Thunderbolt 3 devices) I was unable to test it beyond this point I was however otherwise satisfied that everything appeared to be functioning as intended. Consider it a clean slate for your drivers. exe) Step 2: Clear the C:\DRIVERS\WIN\THUNDERBOLT directory (you can do this in file explorer) Step 3: Execute the Firmware (N24TH13W. This may damage the firmware. " Prerequisite. SR-IOV was disabled and I tried enabling and trying the troubleshooting steps with this (checking Thunderbolt devices, Thunderbolt Control Center, etc). Right-click Thunderbolt(TM) Controller and click Uninstall. Thunderbolt Controller not recognizing Thinkpad Dock on Thinkpad T580 A thunderbolt controller has experienced a problem and cannot connect to devices or other May 10, 2019 · Cannot install thunderbolt controller driver. Thunderbolt ports do not appear and are hidden. Back to Table of Contents . On my Lenovo Yoga (C940 Model) I can toggle how the top row of the keboard works through the Lenovo Vantage Software, as pictured: But to achieve this, every time I have to open the software and then Apr 8, 2022 · Additionally, under the Thunderbolt Controller, to detail such items as the available ports and controller firmware version. Once in Device manager window, under System Devices, look for Thunderbolt(TM) Controller. Check if there are any Thunderbolt drivers available for your device online and install them if necessary. 7. Currently 2 thunderbolt ports work as regular USB C ports and system not recognizes any thunderbolt device. I have the gut feeling that the thunderbolt controller is immediately powered down after a device is connected. 30. Dec 7, 2018 · "A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed. Step 4: using the powershell in administrator mode navigate to C:\DRIVERS\WIN Oct 13, 2021 · I found a second person reporting the same issue with Thunderbolt Dock G2 and Zbook 15 G5. Thunderbolt Control Center window. Cannot detect Thunderbolt device. But I don't know how to reflash the thunderbolt firmware A subreddit dedicated to all things Intel Thunderbolt I/O related. Q&A for computer enthusiasts and power users. 0, A11, release date 05 Nov 2021. If you have any other methods about it, you can share them with us in the following comment zone. Press F2 during boot to enter BIOS Setup. The Support Assistent said "Everything is up to date", but in the Windows systems manager there is a unkown "basic system device" when the dock is plugged in. They showed me a spec sheet that lists the laptop does have Thunderbolt 4, and said it should be on there. Step 1: Install the Driver (N22TA14W. 41. 8. Device Details: Lenovo ThinkPad x1 Yoga, 2nd Generation, 20JD005WGE What I tried: Updating Windows 10; Updating ThinkPad BIOS and software through Lenovo Vantage - incl. Dec 4, 2021 · The firmware cannot be installed. Asus models with Thunderbolt 3 Important: It’s recommended to use the original Thunderbolt 3 cable to ensure maximum data transfer performance when used with compatible ports. Manually download Thunderbolt™ 3 driver from my laptop's manufacturer's official site and install. Restart Go into Device Manager and check that Thunderbolt(TM) 17. Jan 12, 2024 · Go to Advanced > Devices > Onboard Devices. I thought I'd go insane trying to figure this out. Once the Thunderbolt port is in this state, it no longer recognizes any attached device. And the suggestion of doing some BIOS magic: Before update, set the Thunderbolt BIOS Assist Mode to "Disable" in BIOS setup under Config > Thunderbolt 3. Press F10 to save and exit BIOS Setup. com Update to the latest BIOS version on the Intel® NUC. The length of the cable can also be a factor. But my problem is still not addressed. Other Thunderbolt ports may be functioning normally. Thunderbolt ports do not appear after a cold boot in Windows 11. so I kept a 830 G5, There was an old Thunderbolt Secure Connect software. (Exception from HRESULT: 0x80070002) AddThunderboltTasks failed, Exception: The system cannot find the file specified. "My thunderbolt port has not worked since. Scroll down until you find the entry for the Thunderbolt After update and restart, the issue persists (exclamation mark still appears on the Thunderbolt(TM) Controller - 1137 device). Scenario 2: When you swap two Thunderbolt devices while the PC is in a hibernation state, the connected Thunderbolt devices may not function properly after the PC resumes from hibernation. PCIE tunneling appears disabled in thunderbolt control center even though I have it enabled on the MB. Please contact PC manufacturer for a firmware update to restore full Thunderbolt functionality. This can happen if you have not updated your drivers or are running an outdated version of Windows. I no longer use the monitor to power the computer, but use the power supply that comes with the computer, and use a type-c cable to connect the thunderbolt interface and the monitor Nov 6, 2019 · ─Thunderbolt Controller: │ Device ID: 5d58c012bdcb14c78eaa255b8702249f393b11d7 │ Zusammenfassung: Unmatched performance for high-speed I/O │ Current version Jan 30, 2022 · Latest Intel Thunderbolt Controller Driver version is 1. Right-click on the Windows Start button and select Device Manager. Lenovo provided Thunderbolt update See full list on support. Disconnect and re-connect the Thunderbolt cable and/or restart the computer. Check to see if another device is able to use the Thunderbolt port properly. They . Use the Thunderbolt 3 cable that was included. Die Firmware kann nicht installiert werden. I have to do a warm boot to get TB4 to work. That card supports USB-C devices as well as Thunderbolt devices natively. 4. The issue here probably has more to do with Microsoft/Intel updating the Thunderbolt firmware, drivers and software - Microsoft Windows 10 Version 1909/DCH and Intel Thunderbolt firmware / Control Center app, respectively. I disabled "allow the computer to turn off this device to save power" under Device Manager - System Devices - Thunderbolt Controller 15D2 - Power Management. Even when the computer has a Thunderbolt controller. 68. Thunderbolt Software doesn't show any connected devices. 94 and Lenovo PM Device 1. exe) but do not INSTALL it, only EXTRACT it. bueil zcg swihr bjvaon ohtqwun hjep zti ylugznk sfnj jlrlz